![]() ![]() Here are the last few lines of the log fileĭ 00:23:24. I would really like to be able to get back to playing my 6+ I failed to run the SFC process, that has been completed per the MS instructions. was started with “Run as Administrator”. I have upgraded to 20H2, uninstalled, cleaned, re-installed .ī starts, presents the login box, hangs “not responding” then crashes without an error message. I have scanned my system with MalwareBytes and BitDefender, no issues identified. BATTLESTATE GAMES LIMITED is acting under TM Battlestategames. I have provided updated DxDiag and MSInfo files. We are open for cooperation with customers worldwide, including USA, Canada, Europe, China. Completely shutting off my PC, waiting 20 seconds, and turning it. Running the game from an Administrator account. If disabling DEP does help, I recommend to contact Microsoft to see if there may be any further recommendations.Latest automated crash report id: 4F7D7B34-CD64-41D6-9EED-7E0F3714043D 2:50 EST Running Call of Duty as an administrator (this causes the game to update for a split second, then do nothing) Delete -related folders from AppData (including Local) and ProgramData. It does pose a risk on the system with this disabled, however. Disabling the Data Execution Prevention is a way to test if it’s tied to some issues with the BEX64 errors. This is not something we can recommend or assist with, but if you wanted to search around a bit to test. ![]() Ive tried using the 'Verify integrity of game files' more times that I care to say. I just gave up trying.) But the Launcher crashes every time I try to start the game. (one of the main reasons why I never played much. I’d recommend to check with the motherboard manufacturer to check on the BIOS version and if there’s any firmware issues. So Ive had this issue even from before this game was on steam. I wasn’t able to check the BIOS version, but it any versions after the AGESA 1.0.0.3abb or 1.0.0.3ab has been causing a handfuls of issues such as game crashes, BSODs, and etc. With one of our other games World of WarCraft, I’ve seen the same BEX error codes as we’ve seen with Heroes here. Here’s an AMD thread about the discussion. I’m wondering if this may be related to the Ryzen 3600 processors and MSI motherboards. With a fresh install of windows being done, the firmware or hardware being a cause is a definite concern. Thank you for sending over the file, OmarG! It’s definitely a weird issue. It’s used to collect information for Technical Support to assist in troubleshooting. ![]() Please note: This inbox is not monitored and will not send responses. S:Steam LibrarysteamappscommonCrusader Kings IIIbinaries. I bypassed the launcher by opening ck3.exe directly from the steam folder I installed it into. Once it’s sent, let me know on our thread here Try launching the game directly from the executable, not your Steam Library. Please email the MSINFO file to me at with the subject ATTN: Caterpepi - Heroes Crash. Just so we can take a deeper look into this quickly, let’s gather an MSINFO file. If it does persist after all of that, does the same problem happen on an alternative connection by chance? Make sure to close the processes on the Task Manager (Press CTRL+SHIFT+ESC). If that doesn’t work, try it while the Blizzard Application is fully closed. Launch Heroes of the Storm from here and try logging in. Open the Support64 folder, then find HeroesSwitcher_圆4.exe. It’s a bit of an odd case since it’s calling out the PCH which is fairly generic, but may be tied to the Visual C++ Redistributable or runtime.ĭoes Heroes of the Storm work when you run it directly from the executable? In the Blizzard Application, go to Options > Show in Explorer on the Heroes of the Storm tab. Thank you for all the details here, it definitely helped provide some insight to the issue It seems some what like there’s a connection issue, but at the same time it’s showing the BEX64 application crashes continuously. Hey, OmarG! Sorry for the delay, I was away for a few days. ![]()
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